Crypto.com's AI Drive Trims 1,800 Jobs in Workforce Cull

March 27, 2026 — Crypto.com, the Singapore-based cryptocurrency exchange, has announced the elimination of 12% of its workforce as part of a sweeping AI integration strategy. The decision sees 1,800 roles cut, making it one of the largest single-company reductions in the crypto sector this year.

 *Photo by Kanchanara on Unsplash*

## A Pattern Across Industries

The move is part of a wider trend. Alibaba, the Chinese e-commerce giant, announced this month that it would reduce 34% of its workforce following a recent profit decline. AI automation is playing an increasingly large role in job cuts across industries — not by wiping out jobs entirely, but by automating specific tasks within roles. A Cognizant study suggests that approximately 93% of all jobs may be affected by some form of automation and integration, meaning roles will be redefined rather than eliminated wholesale.

## The Senior Developer Squeeze

With the increase in cryptocurrency adoption, demand for software engineers has grown. However, Lightcast data reveals a stark imbalance: 90% of new openings are for senior developers, leaving opportunities for new graduates exceptionally limited. The AI tooling revolution is compressing the junior-to-senior pipeline, as companies bet on experienced engineers who can work alongside AI systems rather than training entry-level staff.

 *Photo by Austin Distel on Unsplash*

## USD 250m in New Infrastructure

CEO Kris Marszalek confirmed the layoffs publicly, framing them as part of a broader strategic push. The cuts will be accompanied by USD 250m in additional investment into technology infrastructure, including blockchain development and artificial intelligence. Some affected workers will be offered training opportunities as they transition to new roles.

The approach highlights two realities of the current market: AI is taking on a greater role in day-to-day operations, and for those who remain, job functions are evolving towards less repetitive, higher-judgement tasks. The AI integration push across companies like Crypto.com and Alibaba signals a growing trend of organisations treating automation as an economic necessity rather than an option.